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TEAM ASSESSMENT

Margerison–McCann Team Management Systems

Another view of role profiles has been established by Margerison and McCann (1995). Their work with managers led them to identify four key questions looking at how people prefer to:

  • relate with others;

  • gather and use information;

  • make decisions;

  • organise themselves and others.

Researching these questions led them to identify four scales based on the managers’ work preferences. These scales were:

  • Relationships – extrovert/introvert;

  • Information – practical/creative;

  • Decision-making – analytical/beliefs-based;

  • Organisation – structured/flexible.

Margerison and McCann developed their Team Management Wheel as shown in Figure 3.2. This Wheel identifies four major areas of preference (Advisers, Explorers, Organisers and Controllers) plus eight team roles. These roles are shown in the sectors of the Wheel with Linker at the centre. The team roles in the Wheel are described below.

  • Reporter–Adviser – Enjoys giving and gathering information.

  • Creator–Innovator – Likes to come up with ideas and different ways of approaching tasks.

  • Explorer–Promoter – Enjoys exploring possibilities and looking for new opportunities.

  • Assessor–Developer – Prefers working where alternatives can be analysed and ideas developed to meet the practical constraints of the organisation.

  • Thruster–Organiser – Likes to push forward and get results.

  • Concluder–Producer – Prefers working in a systematic way to produce work outputs.

  • Controller–Inspector – Enjoys focusing on the detailed and controlling aspects of work.

  • Upholder–Maintainer – Likes to uphold standards and values, and maintain team excellence.


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