<p>THE Q&amp;A With the speech completed, it is time to take questions. This should be a five-step process: Listen to the entire question. Repeat the entire question. Pause. Many presenters tend to answer easy questions too quickly, revealing their struggle with difficult questions when they are forced to search for an answer. Answer the question&#8230;. </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/06/30/handling-qa-in-presentation-sessio

<p>MANAGING MULTICULTURAL TEAMS By Jeanne Brett, Kristin Behfar, and Mary C. Kern Companies that conduct international business must learn how to lead teams with members of different cultural backgrounds. This requires an understanding of the following common multicultural team challenges: *Direct versus indirect communication. Western-style communication is often direct and explicit, whereas other cultures communicate&#8230; </p> <div class="link-more"><a href="https://prism

<p>MANAGING NONVERBAL DELIVERY *  Power-pose before speaking. Speakers can improve their confidence and performance simply by changing their posture before speaking. * Enter the stage with confident energy. While all speakers feel some anxiety, the best ones are able to channel nervous energy into calm confidence. When entering the stage, they project a level of energy that&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/06/15/nonverb

<p>DESIGNING COMPELLING VISUAL AIDS * Sparingly use relevant only props. Props should generally be avoided, because they draw attention away from the speaker and suspend the audience&#8217;s imagination. They should be used only to trigger emotions, or when showing something is more effective than describing it. * Imbue props with mul*le meanings. Certain props, like chairs, can&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/05/30/vi

<p>THE POWER OF SMALL WINS By Teresa M. Amabile and Steve J. Kramer The central driver of a creative, productive performance is the quality of a person&#8217;s &#8220;inner work life.&#8221; Peoples&#8217; &#8220;inner work lives&#8221; are the mix of emotions, motivations, and perceptions they experience throughout their workdays. The happier people are, the more interested they&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/05/15/s

<p>MANAGING FEAR AND ANXIETY  Accept fear. Anxiety is a natural reaction to stress. It can be helpful to speakers by releasing adrenaline, which improves performance. Develop confidence through practice. It is critical for to practice, and to obtain as much feedback as possible. Two major feedback sources for speakers are videoing themselves, and soliciting the opinions of&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/04/15/manage-f

<p>* Tell stories. Stories are highly effective conduits for learning. This is because listeners relate the stories to their own past experiences and actually form new experiences which incorporate the emotions and ideas in the stories. *Relive instead of retelling a story. Effective storytellers bring their characters to life through voice and physical presence, appearing to relive&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/03/3

<p>* Get the first laugh fast to release tension, build rapport, and create likeability. Audiences want and need the speaker to release the tension that builds up before a speech begins. Making listeners laugh helps build a connection with them. *Use humor in every speech. Humor serves to both inspire and entertain. It can even be appropriate&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/03/20/using-humor/">Read More</a></div>

<p>The real story of motivation lies in human nature; people have an innate desire to learn, grow, enjoy, and excel at what they do; make contributions; build lasting relationships; and achieve a sense of wholeness. Whether they recognize it or not, what truly motivates them is having three core psychological needs met: autonomy, relatedness, and&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/03/13/share-real-story/">Read More</a></d

<p>Communications need structure so speakers know where they are going and audience members know where they are being taken. Unlike a set script, a structure is a framework that allows for more spontaneous delivery, which is required to make an emotional connection with the audience. The Decker grid provides that structure, with the cornerstones acting as the&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/03/06/a-structure-not-a-scri

<p>COMMUNICATION 3Vs People try to make connections with others through what they say; however, connections are better made through what they do. Behavior speaks louder than words, and no behavior creates a connection (and the trust that comes with it) better than warmth. Speakers should strive to convey warmth in every communication. Speaker behaviors fall into one&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/02/28/communication-3

<p>STRIKE A CHORD – CONTENT DEVELOPMENT Careful content development with the goal of appealing to emotions will amplify connections between speakers and their audiences, inspiring audience members to action. SHARPs are emotion-triggering elements that should be woven into every communication to engage people&#8217;s emotions and inspire them. SHARPs include: *Stories: Stories stir feelings and help people create&#8230; </p> <div class="link-more"><a href="https://prismtrainin

<p>Just as a great restaurant experience involves more than just a great meal, a great communication experience involves more than just a great message. Creating a great experience relies on using people&#8217;s emotions to create connections. Without connections, messages are lost. Emotionally connective communications are created two ways: Through behaviors that convey warmth, caring, and&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2

<p>Communication and empathy are the basis of all social and relationship skills, and a core competency of emotional intelligence. Nadler states that the communication competency includes listening with an open mind, sending convincing and clear messages, and cultivating an empathetic give-and-take. The empathy competency includes understanding other people and being actively interested in other people&#8217;s&#8230; </p> <div class="link-more"><a href="https://prismtrainingw

<p>In The Essential Phone Interview Handbook, Paul Bailo outlines the many various tools and skills necessary to ensure a positive phone interview experience, and a successful step toward ultimately securing a job. THE FIVE KEY ELEMENTS Bailo begins by describing five key elements that he believes are the foundation of a strong, memorable phone interview: 1&#8230;. </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/02/06/phone-interview/">Read

<p>According to Nadler, the main reason that executives fail in their leadership role is due to their inability to properly build and lead a team. To illustrate this point, the author features Paulette Jones, Director of Technical and Strategic Business Development of NMB Technologies Corporation and a star performer and leader in teamwork and collaboration&#8230;. </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/01/24/teamwork-and-collaborat

<p>Morton defines personal accountability as &#8220;the willingness to be called to account for the fulfillment of an outcome and the execution of a trust.&#8221; Accountability is at a higher level than responsibility. All employees are responsible for the items in their job descriptions, but only leaders are accountable for critical outcomes. Organizations have few accountabilities,&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/01

<p>Leadership masters display four important qualities: optimism, cheerfulness, creativity, and the ability to overcome setbacks. Being optimistic is more important than being correct. Even though pessimists may sometimes be correct in thinking endeavors will end badly, their outlooks prevent them from taking action. Optimism is not an innate state of mind but an outlook that&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/01/04/4-qua

<p>The purpose of communication, beyond relaying information, is motivation. The great orator is the stereotype of the good communicator. But a real motivator positively engages the body, heart, and mind. Negative motivations &#8212; threats of punishment and tirades designed to make others feel small &#8212; have no lasting impacts and are often counterproductive. Authentic leaders&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2015/12/2

<p>There is an age-old debate about whether great leaders are born or made. But both the nature and nurture sides of this debate misunderstand leadership as a fixed state reached after study and practice transforms an individual into a leader. Today&#8217;s leaders, however, see environments and people freshly, as if for the first time. They&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2015/12/21/what-good-leaders-actually-do/">Read Mor