2 minVISUAL AIDS in PRESENTATION SKILLSVisual aids clarify information and transmit it more efficiently. As the saying goes, “A picture is worth a thousand words.” They also...
1 minELEVATOR PITCHCreate a scene that demonstrates what problem the product solves. Pre-answer anticipated questions and concerns. Close the deal with an...
9 minCULTURAL INTELLINGENCEInteracting with people from different cultures can be difficult, but it is easier when there is an understanding of other people’s...
1 minGIVING AND RECEIVING FEEDBACKBusinesspeople need feedback to guide their careers and direct business results. Feedback is given for only two reasons–to maintain or...
1 minNONVERBAL COMMUNICATIONAn audience will consider the messenger before considering the message. They want evidence that the speaker is sincere, honest,...
1 minCLIMATE FOR FEEDBACKOne of the most effective ways to ensure that feedback will be accepted and lead to positive change is by ensuring that the managers...
2 minTHE SITUATIONAL COACHING MODELThe Coaching Principles focus on a coach’s heart. The Situational Coaching Model focuses on the coach’s mind. It contains six paradigms,...
14 min10 Steps – CoachingPART I: GETTING READY TO COACH Coaching may be a more common occurrence in the workplace, and more people have a general understanding of...
1 minCHOOSING WHEN TO GIVE FEEDBACKBy identifying the right moments to offer feedback, managers can be more effective in facilitating positive organizational change....