<p>Just as a great restaurant experience involves more than just a great meal, a great communication experience involves more than just a great message. Creating a great experience relies on using people&#8217;s emotions to create connections. Without connections, messages are lost. Emotionally connective communications are created two ways: Through behaviors that convey warmth, caring, and&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2

<p>Communication and empathy are the basis of all social and relationship skills, and a core competency of emotional intelligence. Nadler states that the communication competency includes listening with an open mind, sending convincing and clear messages, and cultivating an empathetic give-and-take. The empathy competency includes understanding other people and being actively interested in other people&#8217;s&#8230; </p> <div class="link-more"><a href="https://prismtrainingw

<p>In The Essential Phone Interview Handbook, Paul Bailo outlines the many various tools and skills necessary to ensure a positive phone interview experience, and a successful step toward ultimately securing a job. THE FIVE KEY ELEMENTS Bailo begins by describing five key elements that he believes are the foundation of a strong, memorable phone interview: 1&#8230;. </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/02/06/phone-interview/">Read

<p>According to Nadler, the main reason that executives fail in their leadership role is due to their inability to properly build and lead a team. To illustrate this point, the author features Paulette Jones, Director of Technical and Strategic Business Development of NMB Technologies Corporation and a star performer and leader in teamwork and collaboration&#8230;. </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/01/24/teamwork-and-collaborat

<p>Morton defines personal accountability as &#8220;the willingness to be called to account for the fulfillment of an outcome and the execution of a trust.&#8221; Accountability is at a higher level than responsibility. All employees are responsible for the items in their job descriptions, but only leaders are accountable for critical outcomes. Organizations have few accountabilities,&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/01

<p>Leadership masters display four important qualities: optimism, cheerfulness, creativity, and the ability to overcome setbacks. Being optimistic is more important than being correct. Even though pessimists may sometimes be correct in thinking endeavors will end badly, their outlooks prevent them from taking action. Optimism is not an innate state of mind but an outlook that&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2016/01/04/4-qua

<p>The purpose of communication, beyond relaying information, is motivation. The great orator is the stereotype of the good communicator. But a real motivator positively engages the body, heart, and mind. Negative motivations &#8212; threats of punishment and tirades designed to make others feel small &#8212; have no lasting impacts and are often counterproductive. Authentic leaders&#8230; </p> <div class="link-more"><a href="https://prismtrainingworld.wordpress.com/2015/12/2